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> Timeclock Not Found Message When You Open The Timeclock Loader
post Jun 2 2016, 12:47 PM
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From: Rockville, MD
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If you have a computer in the office and a separate timeclock computer where parents and staff sign in and out, the two computers share information using the networking functionality built into Microsoft Windows. Sometimes, the computers lose the network connection, and you have to reconnect them in microsoft windows.

To reconnect the computers, do the following:
1) Make sure the Timeclock computer is turned on
2) Make sure the Timeclock computer can get onto the internet
3) click the tan folder at the bottom left of the windows desktop (close childcare sage to see the windows desktop)
4) see if the Timeclock computer is listed (it will say "ccsagetimeclock on *****" where ***** is the timeclock computer and and ? is a drive letter (it can be x, y, z, etc.)
5) if you see "ccsagetimeclock on *****", and there is a red X through it, simply double click the red X to reopen the connection
6) if you don't see "ccsagetimeclock on *****", please call us or send us an email
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